Privacy Policy


At MommyDaddyMe Limited (hereinafter referred to “MommyDaddyMe”, “we”, “our” or “us”), we are dedicated to safeguarding your privacy and handling all personal information and data we obtain from you with utmost care and respect. This Privacy Policy covers how we collect and use your personal information as it relates to your use of our website, (the “Website”), products, services and related mobile applications. 

MommyDaddyMe is designed specifically for use by children under the age of 13 and their parents and guardians. We voluntarily aim to follow, to the extent commercially reasonable, with the data protection policies set out in the United States of America’s Federal Trade Commission’s Children’s Online Privacy Protection Act (“COPPA”) as we believe those are established best practices in the area. We inform parents and guardians about how we collect, use and disclose information from children under 13 years of age. We also ask parents and guardians of children under the age of 13 to sign up for these children’s accounts prior to allowing them access to certain features available in our Website.

    a. We may collect and store certain personal information from you when you apply for, enquire about, or receive products and services from us, or when you apply to make changes to your application and/or services. These data may include, but are not limited to: 

        i)  full name
        ii)  address 
        iii) personally identifiable document (ie. passport, driver’s license, local identification card) – this is obtained to as part of our verification procedure to protect who children may be in contact with
        iv) email address - this is used to contact the parents and legal guardians to obtain their consent for his/her child(ren) to use MommyDaddyMe and allows parents and legal guardians to access their parent portal with MommyDaddyMe to monitor the activities of their child(ren)
        v) payment information

        i) full name
        ii) date of birth 
        iii) name of school he/she is attending (optional)

    individually or collectively referred to as “Personal Information”, “Personal Data”, or “Information”).

    b. Our Website collects information through a variety of technical methods, including but not necessarily limited to cookies. Cookies are pieces of information that a website sends to your computer while you are viewing the Website.
    We use cookies to make it easier for you to navigate our Website, to store passwords so that you don't have to enter them more than once and to track and target the interests of our users to enhance the experience on our website. We also may use technical methods to analyze the traffic patterns on our Website, such as the frequency with which our users visit various parts of our Website.
    We may use the information collected through these technical methods for many purposes, including delivering content, tracking and enhancing our users' experience on our Website. We do not link the information we store in cookies to any personally identifiable information you or your child(ren) submit while on our Website.

    By providing yours and/or your child(ren)’s Personal Information through the Website, you are permitting MommyDaddyMe, and any of its related companies or subsidiaries to store, maintain, process and use this information in accordance with this Privacy Policy, as amended from time to time, for various purposes. 
    These purposes may include but are not limited to: providing services, responding to service requests, responding to questions, billing purposes, and sending information regarding our products, services, events and promotions. 

    a. Personal Information will be stored, maintained, processed and used by MommyDaddyMe. We are not liable for any information submitted electronically that could be observed by a third party in transit. 
    b. We will endeavor to ensure that Personal Information is kept secure from unauthorized disclosure or access. Personal Information will only be kept as long as necessary for the above-mentioned purposes for which they were collected. 
    c. We may from time to time transfer Personal Information outside of Hong Kong, for the above purposes and for the purposes of data processing and storage. 
    d. We may use your Personal Information such as your name, mobile number, address, and email address for direct marketing of any products, services, events and promotions regarding MommyDaddyMe.
    e. You may, at any time, request MommyDaddyMe to cease using your Personal Information for direct marketing purposes by addressing such requests to us via the methods prescribed in section 5 below.
    f. It is entirely voluntary for you to provide your Personal Information. However, failure to provide the requested Personal Information may result in MommyDaddyMe being unable to process your request and/or provide services to you.
    g. You are entitled to request access to your Personal Information or correction of your Personal Information, or review of the policies and practices in relation to Personal Information of MommyDaddyMe at any time by addressing such requests to us via the methods prescribed in section 5 below.
    h. While we strive to have security measures in place to protect the loss, alteration and misuse of the information under our control, these security measures are unfortunately not 100% secure and it is possible that others may intercept the information you are sending.
    i. Nothing in this Privacy Policy shall limit your rights under the Ordinance. This Privacy Policy may in the future be translated into a Chinese version. Should there be any inconsistencies between the English version and the Chinese version of the Statement, the English version shall prevail.
    j. If you are a user of the Website outside of Hong Kong, by visiting the Website and providing us with data including but not limited to yours and your child(ren)’s Personal Information, you acknowledge and agree that such data may be processed for the purposes identified in the Privacy Policy. In addition, such data may be processed in the country in which it was collected and in other countries, where laws regarding processing of personal information may be less stringent than the laws in your country and where your personal information may be accessed by the courts, law enforcement and government security authorities as required under the laws of those jurisdictions. By providing the data, you consent to such transfer.

    a. We may share Personal Information to third parties (within or outside Hong Kong), to the extent reasonably necessary to:
        • Protect the security and integrity of our Website
        • Take precautions against liability
        • Respond to judicial process
        • Provide information to law enforcement agencies or for an investigation related to public safety, to the extent permitted under provisions of law
    b. We may also provide Personal Information to third party service providers that provide services to help us with our business activities such as offering customer service, processing payments, legal advisory, telecommunication, etc. These third party service providers are authorized to use Personal Information only as necessary to enable them to provide these services to us.
    c. Our Website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites and whose information practices may be different from ours. Visitors and users should consult the other websites' privacy notices, as those websites are not covered by our Privacy Policy. This Privacy Policy applies to only the information collected by our Website.

    The security and confidentiality of your information is extremely important to us. While there is no guaranteed security process, we have made commercially reasonable efforts to implement technical, administrative, and physical security measures to protect your information from unauthorized access and improper use. When you enter sensitive information, such as yours and/or your child(ren)’s date of birth, email address, identification number, address, payment information, we encrypt that information using secure socket layer technology (SSL). 
    We use PayPal, Braintree, and SSLCOMMERZ (Bangladesh) as our payment processors. Payment information is encrypted upon entry in our site and is
transmitted for processing to our payment providers. No payment information
is stored by us. Please refer to the provider's privacy policy if you need
further information regarding processing and storage of payment information
by them.
    From time to time, we review our security process in order to consider appropriate new technology and methods. Please be aware that despite our best efforts, no security measure is perfect or impenetrable.

    If you have questions or comments about our Privacy Policy or wish to contact us making a request with regards to yours or your child(ren)’s Personal Information, please send us an email with questions, comments or request to MommyDaddyMe at or write to us at:

    MommyDaddyMe Limited
    9/F, Core F, Cyberport 3
    100 Cyberport Road
    Hong Kong